Kutavio / Help
Need help?
Use one support address for product, access, privacy, billing, integration, and security questions.
Support email: support@kutavio.com
- Effective
- October 5, 2026
- Last updated
- October 5, 2026
What we can help with
Contact us about your Kutavio account, connections, invoices and work records, appointments, website, payments, mobile application, privacy, or security. Kutavio is operated by G FIVE TECH CORP. in Ontario, Canada.
What to include
- The email address for your Kutavio account.
- Your business or workspace name.
- The affected feature and approximate time.
- Any safe error code or request identifier shown on screen.
- The result you expected and what occurred.
Keep secrets out of email
Do not send a password, access token, full card number, CVC, bank password, or unnecessary customer data. Redact those details from screenshots before sending them.
Suggested subject lines
Security reportPrivacy / data access requestAccount deletion assistanceBilling questionIntegration connection issue
Security and identity checks
For an urgent security incident, sign out active sessions or revoke the connected application’s access when you can, then contact us. We may verify identity, account access, and workspace authority before discussing private records or changing access.
Response and scope
We review support messages on business days and prioritize security, access, and service-impacting issues. We do not promise a fixed response time unless your plan or a written support agreement states one.
Kutavio can explain how technical records work. It does not provide tax, legal, accounting, or payroll advice.